I've been going here for years, and have always received great service. They are very good at communicating what the problem was with my car and the best way to go about fixing the issue. I highly recommend taking your car here for any issue; I've always been happy with the results!
It feels to me that the just aren't that thorough and when you get a car inspected there, they will try and find a reason to fail it.
One of the best and knowledgeable shops in the area. Mike is great and very accommodating.
My big gripe with these people was I brought my car in to see if it was going to be worth fixing up or if I should scrap it. I was told what it needed was very minor and was work I could easily do at home.
Mike, the owner of this business is a scam artist at best or the most expensive tiny shop in America at worst. I told him to look over my truck before I drove cross country and he said the oil cooler hose and power steering hose could use changing, but gave no estimate for the work. I dropped the truck off for an hour and a half and got a bill for $629 along with an admission that he damaged my aftermarket Fuel wheel on the lift, but would replace it. I researched the avg dealer cost for this work and it was $300. After multiple trips back he was unable to change out the wheel and had no good reason for why it was more than double the going rate for the work. Never again... take notice the only positive reviews are anonymous or just initials. buyer beware!
My first issue with the folks at this auto shop was when they failed my fathers vehicle for inspection for a component that was recently replaced. Then tried talking us into having them do the service for $250. My father is a [home] mechanic so we said "no," replaced said component and the vehicle was then inspected no problem.
I decided to have a big ticket item done in my car first, the timing belt, and I took it to another mechanic in Raymond. They ended up showing me the vehicle has practically rotted out on the back half and there were components in my engine that wouldn't be worth replacing. Needless to say the car got scrapped afterwards.
Eastern States Auto Repair is a US Car Repair based in Exeter, New Hampshire. Eastern States Auto Repair is located at 162 Epping Rd, Exeter, NH 03833, USA.
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