Every time I rent from here, I'm disappointed. This time I reserved an SUV, and when I arrived a little late, they had sent someone out in my rented SUV to pick up another customer. I had to wait an extra 20 minutes for them to return and clean my SUV again. It was clean and a good car (although high mileage for a rental at over 20,000), but it had less than a half tank of gas in it to start. The people are always very friendly and personable, but the level of service is just not there.
Agent was very nice and efficient. The entire process was quick and easy. I would have given 5 stars except for the fact that the car only had a half tank of fuel when I picked it up. I actually love Enterprise but, this is a problem I encounter with Enterprise all of the time and I may be looking elsewhere to rent in the future. It is easy to bring a car back full, but not so easy to bring it back "less than full" because it's next to impossible to get judge what your fuel consumption will be.
Great friendly service, car was used by a smoker.....
Great service. Really nice customer reps. The Chrysler 200 was very comfortable and drove like a dream. Thanks for a great experience
The staff were friendly and courteous, the car was a good value. I would have given 5 stars, but after leaving the rental place, we discovered the nav sysrem was set to French, kilometers and celsius, and didn't really have time to turn around and get it corrected. There was no hard copy instruction manual, so getting it back to speaking English was rather difficult as all prompts were in French! We didn't bother resetting the mileage (kilometerage?) or temperature, as they were easy enough to estimate in miles and farenheit. Hope the staff corrected this for the next customers though.
Enterprise Rent A Car is a US Car Rental based in Exeter, New Hampshire. Enterprise Rent A Car is located at 155 Portsmouth Ave, Exeter, NH 03833, USA.
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